Services

CANCELLATION/RESCHEDULING POLICY 

If you need to cancel or reschedule a session, please contact your trainer. If it is a last minute emergency, still contact your personal trainer, but also call (913-475-2280). 24 hours’ notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged for the session. Exceptions will only be made in the case of a medical emergency accompanied by a doctor’s note. 

There is a no-refund policy on all packages purchased – a client may only receive a refund if accompanied by a doctor’s note. 

TARDINESS POLICY: Clients are expected to begin working out at the start time of the scheduled appointment. A late start time does not entitle a client to a session longer than the scheduled appointment. 

EXPIRATION DATES ON PACKAGES: Any sessions that remain after the expiration date will be forfeited.